Data confidentiality charter

1. Collection of information

We collect information when you register on our site, when you log in to your account, make a purchase, enter a contest, and/or when you log out. Information collected includes your name, e-mail address, telephone number, and address.

In addition, we automatically receive and record information from your computer and browser, including your IP address, your software and hardware, and the page you request.

2. Use of information

Any information we collect from you may be used to:

- Personalise your experience and meet your individual needs

- Provide personalised advertising content

- Improve our website

- Improve customer service and your support needs

- Contact you by e-mail

- Administer a competition, promotion or survey

3. Confidentiality in e-commerce

We are the sole owners of the information collected on this site. Your personal information will not be sold, exchanged, transferred, or given to any other company for any reason, without your consent, other than as necessary to fulfill a request and/or transaction, such as to ship an order.

4. Disclosure to third parties

We do not sell, trade or otherwise transfer your personally identifiable information to third parties. This does not include trusted third parties who assist us in operating our website or conducting our business, so long as those parties agree to keep this information confidential.

We believe it is necessary to share information in order to investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person, violations of our terms of use, or when required by law.

Non-private information, however, may be provided to other parties for marketing, advertising, or other uses.

5. Protecting your information

We implement a variety of security measures to keep your personal information safe. We use state-of-the-art encryption to protect sensitive information transmitted online. We also protect your information offline. Only employees who need to perform a specific job (for example, billing or customer service) have access to personally identifiable information. The computers and servers used to store personally identifiable information are kept in a secure environment.

Do we use cookies?

Yes, our cookies improve access to our site and identify repeat visitors. In addition, our cookies improve the user experience by tracking and targeting user interests. However, this use of cookies is in no way linked to any personally identifiable information on our site.

6. Unsubscribe

We use the e-mail address you provide to send you information and updates relating to your order, occasional company news, information on related products, etc. If at any time you wish to unsubscribe and no longer receive emails, detailed unsubscribe instructions are included at the bottom of each email.

You can also access and request the deletion of your data via this URL: https://www.maketis.com/

7. Consent

By using our site, you agree to our privacy policy.

8. Storage of your information

Maketis will retain your personal information for a period of six (6) years plus the current year in accordance with retention periods required by applicable law.

If you make a purchase from Maketis, we will keep a record of your purchase for as long as necessary for billing, tax and warranty purposes. We may also keep a record of correspondence with you (for example, if you have made a complaint about one of our products or services) for as long as is necessary to protect us from a legal claim. As soon as we no longer need to retain your personal information, we will delete it. Please note that when you unsubscribe from our commercial offers, we keep a record of your e-mail address to ensure that we do not send you any further offers.

9. Contact Maketis

If you have any questions or comments about this privacy policy, please contact Maketis : +33 (0)9 50 01 24 41